There Are Some Issues
Sadly, not all customers are impressed. They seem to be disappointed. I have looked over numerous customer reviews and have seen many reports that HostGator is very slow to reply to e-mail queries or pick up the phone. They report that customer service agents are often unhelpful and slow to resolve issues.
This is disheartening, though thankfully not universal. It is not necessarily enough on its own to stop me from recommending HostGator. It is a good reason to be cautious, however, which is why I suggest that you take the time to test drive not only the hosting service itself but the customer service as well.
Even if you do not have any problems during the initial 45 days of service, take the time to call or e-mail the company with a question or two. Make sure that you are happy with the response before you commit to a package.
Contrary to what many reviews report, I’ve had nothing but pleasant experiences with any of their frontline team members. Every time I had an impressive resolution to problems that I caused in the first place.
HostGator backs all of its plans with a 45-day money-back guarantee. This period is quite good, as the industry standard is 30 days. So HostGator is giving you a little extra time to make up your mind and commit to a package.
It is one area where HostGator excels. All accounts come with free website building tools including Weebly SiteBuilder. As mentioned previously, there are numerous scripts available you can install and run with a single click.=
Additionally, if you are opting for WordPress hosting, you get to use a customized control panel that has been explicitly streamlined for blogging. So no matter what type of hosting you choose, and however much or little experience you have, you are in for a great experience.
Hostgator is considered as one of the best web hosts. Aside from the mixed reports about customer service, there is not a whole lot to complain about.
So if you are interested in giving them a try, you can do so with a 45-day money-back guarantee (this does not cover add-ons and free domains).
Read the full hostgator reviews and get the lates coupon codes here.