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Visit us in person
The Technology Services Center is located on Level 1 of the Harold C. Smith Learning Commons.

8:00am - 6:00pm
Saturday & Sunday
9:00am - 6:00pm
Note: Sunday hours are limited support. No device drop-offs or pick-ups. No ID card service.

We're happy to announce that over the next year we'll be transitioning from Moodle to D2L Brightspace. This transition started in Fall 2017 with a number of programs in the School of Professional and Continuing Studies and will expand to our PA, PT, and OT programs starting Summer 2018. The entire college will be using Brightspace in Fall 2018. 

In the meantime, if you need help with either Moodle or D2L Brightspace, we're here to support you.



Student & Technical Support
If you are a Student or Instructor and are having issues accessing Moodle or your courses, please contact Technology Services via email ( or by calling 413-748-4872.

Faculty Support
If you are an Instructor and have questions regarding your Moodle course, please use this link to request assistance.


D2L Brightspace

Student Support
If you have any questions or are having difficulties with the course material, please contact your Instructor.

Technical Support
If you are having difficulties using any of the course tools, please contact D2L Technical Support at 1-877-898-9878 or click here to submit an issue via email.

We have received reports of spam emails being sent to Springfield College email accounts. If you receive an email that someone is sharing a Google Doc with you, DO NOT click on the link  "Open in Docs" to open the Google Doc.  If you have opened the email and have clicked on the link to open the Google Doc, please call the TSC desk at x4872 so we can check your computer.  We are investigating the source of the spam email.
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Request Form
Request for PrideNet Privileges (.pdf, 120K)

To submit your request, please print the document, fill it out completely, and return it to the ITS Department.

Adobe Acrobat Reader is required to view and print PDF files.
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263 Alden Street, Springfield, MA 01109-3797
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Please enter your PrideNET credentials:

PrideNET allows you to access personalized information, register for courses, check e-mail, and much more. PrideNET helps facilitate communication within the Springfield College community, and will also provide you with secure login access to many tools and resources.

Inside PrideNET you will find:

  • News: DD The latest news about Springfield College
  • E-mail: Access your e-mail account, and create your own personal address book.
  • Calendars: Check out great events happening at Springfield College
  • Groups: Create, manage and join groups for clubs, academic interests and more.
  • Moodle: Access your course list and materials in Moodle.