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Fall 2024 Registration Notice:

To allow for incoming student registration, traditional undergraduate students will not be able to make any Fall 2024 semester registration changes, including self-registering in Banner, from 12:00 AM on Saturday, 6/1 until approximately 8:00 AM on Friday, 7/5.  Note: Doctoral students, graduate students, and regional/online undergraduate students are not impacted.

 

Technology Service Center

Have problems changing your Passwords? 

Visit: What to do if your Springfield College Password is expired/forget

Phone: (413) 748-4872

e-mail: tsc@springfieldcollege.edu

Click here to submit a Help Ticket

Please feel free to visit our Frequently Asked Questions which can be helpful to address some common issues.

Support Hours*:
Inventory

Monday-Friday

8:00 am to 5:00 pm * / 5:00 PM to 6:00 PM **

Saturday

10:00 am to 2:00 pm**

Sunday

Close 

*Device drop-offs or pick-ups are by appointment only.  
** Note: Student workers providing support.

Computer repair/consultations - click here.

ID cards are by appointment only click here.


 

 

 

 

 

 

How to change DNS server settings using Control Panel

Configuring your DNS server settings with Control Panel is quick, easy, and probably the oldest method on this list. Best of all, this approach wor...

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How to clear browsing data on Chrome?

Why do we need to Clear Cache and Cookies?

Clearing the cache and cookies from your web browser is a critical troubleshooting step for resolving internet browsing issues, such as errors on websites like Banner. The cache stores parts of web pages to make t...

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What to do if your Springfield College password is expired/forgotten

After you successfully register for password management and change, unlock, or reset your password, you will then visit https://pridenet.springfield.edu to log into PrideNET.

  1. Go to https://password.springfield.edu

  2. Click the option Forgot Password?...

Read more What to do if your Springfield College password is expired/forgotten Read more

How to Clear the Cache and Cookies in Chrome

Why do we need to Clear Cache and Cookies?
Clearing the cache and cookies from your web browser is a critical troubleshooting step for resolving internet browsing issues, such as errors on websites like Banner. The cache stores parts of web pages to make t...

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Zoom Software Quarterly Lifecycle Policy

Title: Zoom Software Quarterly Lifecycle Policy

As of November 2022, Zoom will enforce a new minimum version every 3 months. This means that if your Zoom app has an old version of Zoom, it will stop working. The specific version of Zoom that will stop...

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Request Form

To submit your request, please print the document, fill it out completely, and return it to the ITS Department.

(.pdf, 120K)