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(413) 748-4875

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Kindly be advised that we have a section of Frequently Asked Questions which may prove helpful in addressing some common issues. Please do not hesitate to visit this section at your convenience.
Support Hours:
Monday - Thursday
8:00 am to 5:00 pm *
8:00 am to 5:00 pm 
9:00 am to 2:00 pm**
9:00 am to 2:00 pm**
5:00 pm to 6:00 pm**

*Device drop-offs or pick-ups are by appointment only.  
** Note: Student workers providing support.

Technicians are available to resolve issues from 8 am-5 pm Monday through Friday.

ID cards by appointment only click here.